PlayStation Repair

Q: How do I send my PS5 back for repair?

First, get in touch with Sony through the official website. They will evaluate the problem and guide if your device will be accepted for repair or replacement under official warranty. If accepted, make sure to first back up your data. Then, make sure to pack your PS5 device safely. Use the retail box of you still have it. Sony will not be responsible for any damages caused during shipping at all.

Q: Does painting your PS5 void warranty?

No. Removing and painting the PS5 panels doesn’t void the warranty. However, you need to make sure to not paint and cover the serial number at all. Another thing you need to worry about is that the seal doesn’t get broken or damaged at all. This will void the warranty. Painting or even applying stickers on the panels is safe as far as warranty is concerned.

Q: Does PS5 warranty cover all damages and hardware problems?

No. Unfortunately not. In fact, Sony Warranty only covers a few faults both in hardware and software side of things. However, damages of most kinds are not supported in the Sony warranty. Users will have to pay Sony even if the device is under warranty to get repairs/replacements for broken or damaged parts or components themselves.

Q: Can no power PS5 issues be fixed?

Yes. No power PS5 is quite a common problem that can be caused due to various reasons. Bad power supply is the first suspicion in most cases. Fried electric circuit can also cause the PS5 to not turn on. Faulty power button can also cause PS5 to not pick up power. All these issues and any others can be fixes by fixing the faulty components or replacing them.

Q: Can damaged HDMI port on PS5 be fixed cheaply?

Yes. Damaged or broken HDMI port on PS5 is actually one of the most common hardware problems. However, it is also one of the cheapest PS5 repair jobs as well. Simple HDMI port replacement solves the problem. Sometimes, PS5 repair specialists might also be able to fix the existing port without having to replace it.

Q: Is private PS5 repair better than company repair?

Yes. When your PS5 is out of warranty, private repair is definitely better. For one, private repair is quicker and often can be done the same day. Secondly, private PS5 repair specialists cost you way less than official Sony repair. You will also not have to send your device away for days. Often, doorstep PS5 repair in Dubai and other major cities of the world is available with private repair specialists.

Q: Can I get PS5 connectivity issues fixed?

Yes. PS5 connectivity issues can be caused by different reasons. This can be a hardware or software problem depending on your software version and hardware components. Try rebooting the device and updating to the latest software version. Often, PS5 repair specialists will have to repair or replace the internet modem component for it to work good again.

Q: Does PS5 overheating need hardware repair?

Often, playing heavy games for longer periods of time can cause the PS5 device to produce excessive heat. However, overheating is a big problem and can damage internal components on the device. So, if you have identified PS5 overheating problem, it might need some hardware repair/fix. Cooling fans can often be faulty or be working less often than they should. PS5 repair specialists are able to diagnose the problem and fix it to make your device work best again.

Read Less