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Tips & FAQ

The following are questions that customers often have, the first question is most common

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Ways To Avoid Costly Data Recovery

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Methods Of Recovering Data From A Hard Drive

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Frequently Asked Questions

How long will my repair/service take?

We repair most faults within 2-3 days, we also offer a 24 hour priority service (subject to availability of parts if needed). If we need to order parts then we can normally get these next day delivery. We realise how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.

Which devices do you repair?

At RepairZone We repair all brands of personal computers and laptops including; Apple Mac, Dell, Samsung, HP, Asus, Sony and many more Standard Computers with Microsoft Windows, Gaming Computers, All in One computers, ChromeBook, Linux computers and Microsoft Surface laptops.

Do you repair tablets and mobile phones?

At RepairZone we repair Tablets include iPad, Apple Watch & Android. Also Mobile phone models include Apple all varieties.

Do you repair Gaming Consoles?

Yes we are experts in fixing all Gaming Console models include Nintendo, Nintendo Switch, Playstation (PS4, PS5) & Xbox one, Xbox X, Xbox S Series.

Which areas do you cover?

We Provide our service across Dubai in UAE. We also provide free pickup & delivery in Dubai.

How much will my repair cost me?

We will always offer you a fixed price for the repair, for example if your laptop screen needs replacing we will give you a total price for the work before starting. In the event we need to diagnose the fault first we charge 50 AED labour which is waived if you go ahead with the repair. We don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we complete the work.

Why would I want to use you when I could go to a big brand high street store such as Apple Store?

Offering a personal service is top of our list; you will speak directly to the person working on your computer so you can explain the situation in detail. We turnaround repairs quickly, we don’t send anything away to service centres and we don’t quote 5+ days for repairs. We don’t charge any upfront costs, you only pay for work once it’s completed and when you are happy with it.

Can you replace cracked/damaged laptop screens?

Absolutely, we repair laptop screens all the time and it’s much cheaper than buying a new laptop. Contact Us for a quick quote, we have the majority of laptop screens in stock and can normally replace your screen the same day!

I’m worried about my data, is it safe?

We will always take great care in looking after your data. We conform to the Data Protection Act and any data we hold is held in strict confidence. We undertake work for a number of local businesses including solicitors and high street shops and understand how important personal data is. Any customer data that is stored is always stored password protected and in encrypted format. We always advise if possible you take a backup of any data on your computer prior to any work being undertaken and we can discuss any backup options with you if needed.

Which iPhones do you fix?

We currently fix most recent iPhone models. Our current list includes: iPhone 7 & 7 Plus, 8 & 8 Plus, and the iPhone X, 11, 11 Pro, 11 Pro Max, iPhone 12. On each of these phones we fix a variety of different things from cracked screens, to replacing batteries, to worn out power buttons, to broken charging ports, and more.

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